Privacy Policy

About this policy

This privacy policy is written by Doodle Productions Ltd  to inform you about the information that you give us when using OKIDO, the OKIDO website, and both the OKIDO tablet and phone apps.This privacy policy also explains how we use the information collected about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. Doodle Productions Ltd may change this policy from time to time by updating this page. If our business is sold your information will be passed to the new owner.

The information we collect and how we use it

Registration details

At no point will you be asked to register your personal details with OKIDO other than at the purchase point in the online store.

Email addresses

Other than during the payment process within the OKIDO online store, we never insist on you giving us your email address. If you offer us your email address and have not opted in to our newsletters we will store and use this information:

-to respond to your emails, submissions, questions, comments, requests, and complaints and provide customer service;
-to provide our services or information you request, and to process and complete any transactions;

- to send you confirmations, updates, security alerts, and support and administrative messages and otherwise facilitate your use of, and our administration and operation of, our services.

-Internal record keeping.

 

If you have additionally opted in to our newsletter services we will use your information to:

-To send you newsletters.

-To occasionally send promotional emails about products, special offers or other information which we think you may find interesting.

Name and Postal address

 

We never ask for your name or postal address other than at the purchase point in the online store.The purpose of this is to send you magazine and products and to provide our services or information you request, and to process and complete any transactions;

We will not provide your details to third parties other than in relation to processing your order.

An exception to this rule is that of competitions and prizes. Should you be lucky enough to win something from a third party through a competition on our website, in our magazine or across our social media platforms then we will inform them of your address for prizes to be sent out to.

Third parties

Please note that to complete your order we will process your data in conjunction with the following 3rd parties: Intermedia, Stripe, PayPal, MailChimp, Facebook, Woocommerce and QuickBooks. These  service providers are working with us in connection with the operation of our site or our services (these service providers have access to your personal information only to perform services on our behalf and are obligated not to disclose it or use it for any other purposes).

 

Lawful basis for processing data

We will only ever contact you if you have offered us your email address. Since you have taken active steps to engage with our brand then we continue to process your data for legitimate interests. This means that only individuals who have actively consented, or are engaged with our process will receive OKIDO updates. If you are a magazine subscriber, you will not be targeted with marketing Emails if you have not signed up to our newsletter. You may be contacted occasionally for transactional purposes only.

 

Should you decide not to renew your subscription and you are not subscribed to our mailing list, your data will be deleted completely from our system within one month of your final payment. If you have signed up to our newsletter you will be removed from our mailing list 3 years after your final payment if you do not interact further with us.


In addition:

 

-we may share aggregated information and non-identifiable information with third parties for industry analysis, demographic profiling and other similar purposes;

-when you give us your consent to do so, including if we notify you that the information you provide will be shared in a particular manner and you provide such information;

-when we believe in good faith that we are lawfully authorized or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or respond to lawful requests or legal authorities, including responding to lawful subpoenas, warrants or court orders;

-to enforce or apply our privacy policy, our terms of use or our other policies or agreements; and

in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personal information may be disclosed or transferred as one of our business assets.

We will not sell or lease your personal information to any other third parties unless we have your permission or are required by law to do so.

 

Your Data rights as our customers

 

As our customers you have the following data rights with respect to your personal data: The right to be informed;  the right of access; the right to rectification; the right to erasure; the right to restrict processing; the right to data portability;  the right to object; and the right not to be subject to automated decision-making including profiling. To make a request in line with these rights please email Charlie@okido.co.uk. We commit to fulfilling your request within a one month period.

You may contact us at any time to have your email address removed from our database. Please email charlie@okido.co.uk

 

Our Data retention periods

 

Your data will be deleted from our system if are not subscribed to any of our services and do not open any Emails sent by us for 3 years. The purpose of us having your data on our system is to ensure that we are keeping you up to data with the information you have requested and a product you are interested in. These data retention periods exist to to ensure we are only sending information to people who want to here from us. This is in line with the ICO’s guidelines that  ‘Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.’ You will be informed of our intention to delete you from the database 1 month prior to deletion with the option to re-sign in.

 

Your security and protection

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place various security procedures in relation to the personal data process including the use of fire walls, limited access, use of passwords and our own internal procedures which cover the storage, access and disclosure of your information.

We take reasonable measures to protect your personal information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your financial information

If you purchase anything from us we use secure third party services to collect your payment, protect your credit card information and assist your shopping experience.

Our use of cookies

Cookies make the interaction between you and our website faster and easier. Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). Cookies are small text files storing small pieces of data making it easier for you to use our site.We use Cookies to help us in tracking site usage and help to remember things like your preferences or what’s in your shopping basket. Information provided by Cookies allows us to customise your visit to our website and to save you time. By accepting this privacy policy you are accepting our use of Cookies within the limits of this privacy policy.

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. In conjunction with Google we will also collect remarketing tags in conjunction with google to offer tailored advertising after visiting the site.  

 

Protecting your information

Doodle Productions is registered with the Information Commissioner under the Data Protection Act 1998 and complies with the Information Commissioner's Office policies and procedures. Register Entry: ZA179617. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

OKIDO

Doodle Productions Ltd

1-5 Vyner Street

London

E2 9DG

 

Links to other websites

Our website and other digital products may contain links to other websites of interest. However, once you have used these links to leave our products, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

International Users

If you are located outside the UK and choose to provide information to us, we may transfer your information to the UK and process it there (or any other country where we operate). By signing up to OKIDO, you consent to the collection, transfer, use, storage and disclosure of your information as described in this privacy policy.

Our Policy Toward Children

Our service is not directed to children under 13 and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.

Contact us and tell us what you think

We are really happy to hear your views . If you would like to contact us with any queries or comments please send an e-mail to: info@OKIDO.co.uk

Or write to us at our studio and registered office:

OKIDO
Doodle Productions Ltd
1-5 Vyner Street
London
E2 9DG
020 3757 4614

 

 


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